HRM Bottlenecks - Knowledge Retention | Leadership Weekly

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1.Do you have a formal mentoring program (or buddy system) that pairs less experienced employees with seasoned employees.” (Yes/No)*

Yes

No

Working on it...

2.New hires are systematically taught how things really get done here, by experienced colleagues.*

Always

Sometimes

Never

3.For each expert- or specialized role in our company, we have identified a backup or successor and begun transferring critical knowledge to them.*

For All Expert Roles

For Some Expert Roles

We have not

4.When your employees encounter a problem at work, they know which internal expert they can consult, and it’s encouraged to reach out to them.*

They Know and are Encouraged

They Know but are not specifically Encouraged

They don't Know but are Encouraged to search for internal experts

They don't Know and are not specifically Encouraged to search for internal experts

5.Our performance evaluations or incentives recognize employees who share knowledge.*

Yes

No

6.We are confident that no single point of failure (single person) exists for any critical knowledge in our organization.*

Yes

No

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